Patient & Family Hospice Testimonials

Testimonials are a way for family members and patients to share their VITAS experience with others who may be considering hospice care for a loved one.

Testimonials on this page were submitted through our Share Your Experience tool here on VITAS.com.

How was your experience with VITAS?

February 2026

5 stars

There truly are no words to express how deeply we appreciate VITAS and the hospice care they provided.

The entire staff at VITAS was wonderful in caring for our loved one. Everyone was knowledgeable, compassionate and kind. They kept Mary comfortable, treating her with dignity and respect through her journey while keeping us informed every step of the way.

Thank you, VITAS!

Constance M.
St. Louis, MO


5 stars

From the very beginning, I felt an immediate emotional connection with Gabby S. As the assigned RN for our family, she has provided not only exceptional medical knowledge but also incredible emotional support for me and my entire family. During such a difficult time, Gabby has been a steady, compassionate presence — always patient, understanding and reassuring. She consistently goes above and beyond to make sure we feel supported, informed and truly cared for.

Sonia C. has been just as wonderful. She is incredibly caring and always willing to step in and help in any way she can.

Whether it’s offering comfort, reassurance or simply being there to do something I can’t, Sonia’s kindness and compassion have made a meaningful difference for our family.

Both Gabby and Sonia are deeply understanding, compassionate and genuinely caring.

I am so grateful for the support, comfort and dedication they have shown us, and I will always appreciate the impact they’ve had on my family during this time.

Janeen B.
Seminole, Orange and Osceola counties, FL


5 stars

My father passed away last week under the care of VITAS Healthcare in Peoria, IL.

Our family would like to extend our deepest and most sincere "thank you." 

From the time your team of wonderful, caring and expert professionals stepped into my father's house, you brought a world of sunshine into a dark and gloomy setting. Your work and expertise were way beyond what we could have ever asked for. This review will never be able to show the light of happiness you brought to my father at home before his last breath.

 

His team of nurses and aides was there daily and on top of every situation. They were even there pronouncing his time of death. When my father passed, he was pain free, comfortable and clean. This was only accomplished by wonderful teamwork.

God bless you all.

Frank R.
Central Illinois and Illinois Valley, IL


5 stars

Team 178 was incredible. I will forever be grateful for each member.

From my first call to mom's doctor to the first call with VITAS to the end, I was blessed by each person I encountered. The intake rep, social worker Suzan, lead nurse Iclese, the assistants who bathed mom, the men who delivered and picked up equipment, case manager Kereen and Dr. W. were incredible.

But to the four or five nurses that spent 24/7 with Mom, Tracye and me: There are no adequate words that I can say to begin to express my deep gratitude and love for each of you. I consider you all family now.

Mom was given unconditional love, and she praised each one of them. There is a big place in my heart for each member of VITAS Team 178.

May God richly bless each of you. ❤️❤️❤️

Tamara H.
Broward County, FL


5 stars

The staff was so helpful. They helped us with what to expect as the weeks went by. Avika knew who to call to make final arrangements, and even after my mom’s death, she was there for us at the service. We are so grateful that they were there for us. Avika, Angela and Kelly are all angels on earth.

Gretchen Q.
Seminole, Orange and Osceola counties, FL


January 2026

5 stars

VITAS Healthcare made one of the hardest experiences of my life feel supportive, gentle and deeply human. Nagal and the entire nursing team were truly amazing through every step of my sister’s hospice journey. Their compassion, presence and professionalism went far beyond medical care — they held space for me and my family with such kindness and respect.

Because of them, we were able to create a beautiful, peaceful transition for my sister, surrounded by love and dignity. I will forever be grateful for the way they showed up for us during such a vulnerable time.

I am so inspired by the work they do and the care they give that I plan on volunteering with hospice this summer. VITAS Healthcare is a remarkable organization, and their team makes a profound difference in the lives of patients and families.

Andrea G.
Orange County, CA


5 stars

My sister, Patricia L., is a memory care resident at Grand Villa in Palm Coast, FL. Patti has received excellent from all of the nurses, and I am very grateful.

Yesterday, while visiting Patti, I had the most amazing experience. Your chaplain, Reverend Ean, stopped by to see how Patti was doing. He spent a great deal of time listening to my stories of memories I had with Patti.

He turned out to be just what I needed to feel how special the times are that I am with my sister! He is a special man!

Just want you all to know that VITAS not only helps the patients but also helps the family members! Thank you!

Carol Y.
Volusia, Flagler and Putnam counties, FL


5 stars

Chaplain Crawford was wonderful and heaven-sent, just like the other members of the VITAS team. They are a soothing balm to a wounded spirit.

Corazon S.
Virginia and Washington, D.C.


5 stars

My mom was in the care of a great team consisting of HHA Rachelle, Nurse Fanese, Dr. N., Chaplain Milla, social worker Jessica, and others. HHA Rachelle was a bright ray of sunshine. Nurse Fanese and Dr. N. cared for her as if she would live forever. They visited for more than a year and held our hands through her passing.

I'm grateful that my negative perception of hospice was laid to rest by this team. May God bless them richly.

Ayanna D.C.E.
Broward County, FL


5 stars

Absolutely incredible company! I cannot say enough GREAT things about VITAS and their care team.

Within a few hours of reaching out to them for help with our mom, who was in late-stage dementia and bladder cancer, they sent a team out for assessment.

Within 24 hours, they had brought in all the medical equipment needed and set up regular nurse visits, personal needs care, counseling and pastoral care for the family. We lost our mom in October 2025, but VITAS continues to support and reach out to our family with much love and support.

We will be forever grateful for the professionalism and care that guided and taught us how to care for our mom. VITAS allowed her last months, weeks and days to be spent with love and dignity, surrounded by family and such a caring group of caregivers.

Thank you, thank you, thank you, VITAS!

Gayle F.
Dallas and Fort Worth, TX


5 stars

Prior to admission, I was very apprehensive about my 98-year-old mother-in-law going to the Holme Avenue inpatient facility.

My fears were groundless. She was there for five days. The care was excellent. I was and am incredibly grateful. It removed so much stress to see a woman I loved and knew for 51 years given the best possible care. I am grateful to the doctor, the priest who prayed with us and gave her the last rites, the nurses and aides. VITAS offered volunteers for grief counseling if desired.

Special shout-out to Dolores, an excellent nurse. Everything about it was set up in a way that provided maximum comfort to my relative and our family.

John G.
Philadelphia, PA


Please note that the star ratings shown reflect all reviews submitted for a given location. We have selected certain experiences to be included on the Share Your Experience page, which may not be representative of all reviews.

CLINICIANS: SIGN UP FOR OUR EMAILS

Join our email list for webinars, hospice care news & more.